> For the complete documentation index, see [llms.txt](https://docs.hipersnipe.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hipersnipe.com/for-operators/troubleshooting.md).

# Troubleshooting

## Bot does not start

| Symptom                      | Fix                                                            |
| ---------------------------- | -------------------------------------------------------------- |
| `MissingEncryptionKeyError`  | Set `ENCRYPTION_KEY` or delete `secure_storage/` to regenerate |
| `TELEGRAM_BOT_TOKEN` invalid | Regenerate from BotFather                                      |
| Import errors                | `pip install -r requirements.txt` in active venv               |

## Trading UI slow or timeout

1. Check `UI SPEED` log line for bottleneck
2. Set `LOG_LEVEL=DEBUG` temporarily
3. Verify Helius RPC not rate-limiting
4. Stage 2 audit may be pending—wait for security panel patch

## Buy/sell fails

| Error             | Action                                       |
| ----------------- | -------------------------------------------- |
| Insufficient SOL  | Fund wallet + keep rent reserve              |
| Slippage exceeded | Increase slippage preset                     |
| Route not found   | Token may be illiquid or graduated from Pump |
| RPC 429           | Wait; admin hot-swap RPC if persistent       |

## Shield not firing

1. Confirm shield ACTIVE in `/limits`
2. Check `[ORACLE] Skipped execution due to http_fallback` — WSS may be down
3. Verify `limit_engine.py` process running
4. Check presigned sell cache logs

## PnL shows wrong values

1. Ensure `assets.py` propagates `current_cycle_*` fields from `pnl_tracker.py`
2. Verify trades JSON in DB has buy/sell records
3. Partial sells should show realized SOL > 0 on Chart line
4. Invested USD = `invested_sol × live_sol_price` (not remaining cost basis)

## Database locked

* Normal under heavy load; retries should succeed
* If persistent: ensure only one `start_bot.py` instance
* Never delete `users.db`

## TG Sniper silent

* Regenerate `TG_SESSION_STRING`
* Confirm bot user is member of monitored groups
* Check Telethon not blocked by 2FA session expiry

## Leaderboard not posting

* Set `COMMUNITY_CHAT_ID` in `.env`
* Bot must be admin in target channel
* Loop runs every 8 hours on local clock boundaries

## Getting help

1. Collect last 100 lines of `bot.log`
2. Note token mint, user ID, and timestamp
3. Check Solscan for on-chain tx status


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